1. Welcome to Skyrim Forums! Register now to participate using the 'Sign Up' button on the right. You may now register with your Facebook or Steam account!
    Dismiss Notice

ShoutBox Server Problems?

Discussion in 'Suggestions/Feedback' started by Restless, May 25, 2016.

  1. Restless

    Restless Well-Known Member

    Joined:
    Jul 6, 2015
    Messages:
    1,209
    Likes Received:
    340
    Reputation:
    1,033
    I occasionally can't use the ShoutBox. I type something in, and it tells me that a server error has occurred, and to try again later.

    Suggestions?
     
  2. Gregor Moon Fang

    Gregor Moon Fang Champion of Azura

    Joined:
    Feb 23, 2013
    Messages:
    463
    Likes Received:
    135
    Reputation:
    429
  3. Cordelia

    Cordelia Global Moderator
    Staff Member

    Joined:
    Feb 19, 2013
    Messages:
    429
    Likes Received:
    399
    Reputation:
    1,031
    Usually these are small issues that clear themselves up over time. This instance may also be affecting the ability of others to post threads in the rest of the forum. We are looking into the problem, so hopefully it won't take long to clear up.

    In the meantime, if anyone is suffering from a perpetual error code in the SB or when trying to post in the forum, try clearing your browser cache, restarting the browser or your computer, or, if all else fails, try using a different browser. This issue isn't browser specific, so it has struck Chrome, Safari, and IE for sure. For some, Chrome won't work, but Safari will, while on another device Safari won't work but Chrome will. So try a different browser, and hopefully that will return you to your regularly scheduled Skyrim Forums fix.
     
  4. Hart

    Hart Well-Known Member

    Joined:
    Aug 1, 2015
    Messages:
    258
    Likes Received:
    113
    Reputation:
    309
    Nooo SB is down.
     
  5. Cordelia

    Cordelia Global Moderator
    Staff Member

    Joined:
    Feb 19, 2013
    Messages:
    429
    Likes Received:
    399
    Reputation:
    1,031
    Open the forum on a different browser. The admins are working on a solution.
     
  6. Archer Drake

    Archer Drake Parkour Enthusiast

    Joined:
    Mar 13, 2016
    Messages:
    740
    Likes Received:
    151
    Reputation:
    363
    It does effect Mozilla Firefox occasionally, but it's only happened about 3 times the past couple of days.
     
  7. The Honorable Gidian the Diva

    The Honorable Gidian the Diva Sahrot Vahlok Spaan. Bahnahgaar. Minion #88!

    Joined:
    Feb 14, 2013
    Messages:
    4,700
    Likes Received:
    894
    Reputation:
    1,645
    SB won't work at all for me today
     
  8. HarleyQuinn

    HarleyQuinn Administrator

    Joined:
    Jan 30, 2013
    Messages:
    83
    Likes Received:
    31
    Reputation:
    59
    There are a few different issues going on across the servers. Depending on which server you're connecting to at the time, you might run into the issues everyone is describing. Some who clear their browser cache are able to switch over to the working server. But, the server your browser accesses when the cache is cleared is at random. That's why it seems to work sometimes and not others.

    We're working on the issues. We'll let you know as soon as they're resolved.
     
  9. Hart

    Hart Well-Known Member

    Joined:
    Aug 1, 2015
    Messages:
    258
    Likes Received:
    113
    Reputation:
    309
    Does this mean I actually have to go talk to people now?
    Dang...
     
  10. HarleyQuinn

    HarleyQuinn Administrator

    Joined:
    Jan 30, 2013
    Messages:
    83
    Likes Received:
    31
    Reputation:
    59
    We made some changes to the server overnight. Anyone still getting hit with the errors?
     
  11. Hart

    Hart Well-Known Member

    Joined:
    Aug 1, 2015
    Messages:
    258
    Likes Received:
    113
    Reputation:
    309
    Yep. Can't use SB still, and occasionally letting the screen sit idle on the forums, the error message will pop up.
     
  12. HarleyQuinn

    HarleyQuinn Administrator

    Joined:
    Jan 30, 2013
    Messages:
    83
    Likes Received:
    31
    Reputation:
    59
    How about now?
     
  13. Restless

    Restless Well-Known Member

    Joined:
    Jul 6, 2015
    Messages:
    1,209
    Likes Received:
    340
    Reputation:
    1,033
    Fine for me, at least on Chrome. But, it was working better this morning, when I checked it a few minutes before Stags replied.
     
  14. Mercutio

    Mercutio Assistant Regional Manager

    Joined:
    Jul 15, 2013
    Messages:
    518
    Likes Received:
    304
    Reputation:
    970
    God, I'm insanely unlucky because everytime I come in, the SB is down xD
     
    Latest Given Reputation Points:
    lizardisok: 16 Points (2) May 29, 2016
  15. Kivuli_The_Khajit

    Kivuli_The_Khajit Werewolf Queen of Skyrim

    Joined:
    May 2, 2016
    Messages:
    636
    Likes Received:
    63
    Reputation:
    350
    I haven't had any ShoutBox errors yet, and I use Moziilla Firefox. Seems like Firefox is finidng the most stable server.
     
  16. Restless

    Restless Well-Known Member

    Joined:
    Jul 6, 2015
    Messages:
    1,209
    Likes Received:
    340
    Reputation:
    1,033
  17. HarleyQuinn

    HarleyQuinn Administrator

    Joined:
    Jan 30, 2013
    Messages:
    83
    Likes Received:
    31
    Reputation:
    59
    We made another change to the server. Please let me know if the problem persists.
     
  18. Restless

    Restless Well-Known Member

    Joined:
    Jul 6, 2015
    Messages:
    1,209
    Likes Received:
    340
    Reputation:
    1,033
    Oh, I'm sorry, I meant it happened during the time of the issue. Since you made your first reply, @HarleyQuinn it's been fixed. I'll take a look at it on FireFox to test, though.

    EDIT: @HarleyQuinn everything looks fine on my end, no server problems or anything. The SB was updating like normal, I could access everything just fine.. yeah, no problems from what I can see.
     
    #18 Restless, May 31, 2016
    Last edited: May 31, 2016
  19. Melee

    Melee Codename: Maverick

    Joined:
    Feb 11, 2012
    Messages:
    1,593
    Likes Received:
    633
    Reputation:
    423
    I don't know if this is the right spot but I know that the shoutbox has been "eating" a lot of my posts. I have to refresh constantly to make sure I see everything that's been said.
     
  20. Kivuli_The_Khajit

    Kivuli_The_Khajit Werewolf Queen of Skyrim

    Joined:
    May 2, 2016
    Messages:
    636
    Likes Received:
    63
    Reputation:
    350

Share This Page

  • Like us on Facebook